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Panopto freezing issue
"During my PowerPoint/Panopto-recorded lecture in Ancient Greece just now, the computer in SRL 112 once again froze and for a full minute would not respond either to PowerPoint clicker clicks or to keyboard or mouse clicks. It then spontaneously engaged again. Since I record my lectures on Panopto as PowerPoints this is very awkward and distracting, and requires that I invest time afterwards trying to edit out the bad space."
Any ideas about what could be causing this?
We are currently using version 9.0.4.1
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Comments
Hi William,
This sounds like an issue our Support team should investigate. To expedite this matter, and make things easier for you, I will submit a ticket on your behalf as well as make your local Panopto aware.
If you have any additional questions, please feel free to ask - we're always happy to help!
Best wishes,
Cait