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Panopto Message Experiencing Technical Difficulties
I access Panopto via Canvas through my institution. When I select Panopto Recordings, I receive the following message: "We're currently experiencing technical difficulties. Please bear with us while we tune our satellites. Sorry for the inconvenience. Error processing request. Incoming LTI request could not be processed."
Any thoughts? My students are unable to access our Class Recordings. I've tried embedding them on the announcements page in Canvas, but they're denied access. However, when I send a link to one of my co-workers, they can access with no problem.
AlTonya
0
Answers
Hi @AlTonya Renee Washington,
This sounds like something our Support team should investigate. To expedite this matter, and make things easier for you, I will open a Support ticket on your behalf and make your local Panopto administrator aware. Please keep an eye out for correspondence regarding this.
If you have any additional questions, please feel free to ask - we're always happy to help!
Best wishes,
Cait