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Access request email from a Public (Unlisted) video


I was wondering if anyone had experienced receiving access request emails from videos that are set to Public (Unlisted)? If you have, have you every figured out why it happened?

Many thanks,

Hannah ๐Ÿ˜Š


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    Nope. I would be very confused by that...

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    Hi @Hannah Bates,

    This sounds like something our Support team should investigate. To expedite this and make things easier for you, I'll submit a Support ticket on your behalf and make your local Panopto administrator aware. Please keep an eye out for correspondence from our team.

    If you have any additional questions, please feel free to ask - we're always happy to help!

    Best wishes,


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    Hi Caitlin,

    Thank you ๐Ÿ˜Š

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