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Access request email from a Public (Unlisted) video

Hannah BatesHannah Bates Tyro
in General Q&A

Hello!

I was wondering if anyone had experienced receiving access request emails from videos that are set to Public (Unlisted)? If you have, have you every figured out why it happened?

Many thanks,

Hannah 😊

Answers

  • Charles BarbourCharles Barbour Superstar

    Nope. I would be very confused by that...

  • Caitlin McCabeCaitlin McCabe Administrator

    Hi @Hannah Bates,

    This sounds like something our Support team should investigate. To expedite this and make things easier for you, I'll submit a Support ticket on your behalf and make your local Panopto administrator aware. Please keep an eye out for correspondence from our team.

    If you have any additional questions, please feel free to ask - we're always happy to help!

    Best wishes,

    Cait

  • Hannah BatesHannah Bates Tyro

    Hi Caitlin,

    Thank you 😊

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