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Camera Not Recognized with Revolution LightBoard Studio

Hello,

I've run into some issues with my Camera staying recognized as I record through a Revolution LightBoard Studio. Mid-way through the recording, an error code will pop up and tell me that Panopto is not recognizing my camera, and sometimes my microphone. I've been in touch with Revolution, but they are unsure. Is this happening to anyone else?

Answers

  • Caitlin McCabeCaitlin McCabe Administrator

    Hi @Fielder Dennis,

    This sounds like something our Support team may want to investigate. To expedite and make things easier for you, I will open a Support ticket on your behalf.

    If you have any additional questions, please feel free to ask - we're always happy to help!

    Best wishes,
    Cait

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