September 2026 Release Notes

Brianna Parker · September 2

September 4th, 2026

This update will be applied after business hours on Friday, September 4th.

The following features have been improved:

The limit on custom dictionaries has been increased to 10,000 (previously 1,000). Note that there is still a 5 MB limit per uploaded file.
All references to "$" in the Accessibility pages have been changed to "Credits" to more accurately represent the cost of services across all regions.
Added a new "3rd Party ASR" caption type. Now, when external vendors provide automatic captions, we will refer to them as "3rd Party ASR". This distinguishes automatic captions from human-reviewed/made captions, even from external sources. If external automatic captions are ever changed to human-reviewed/made, we will label the captions simply as "3rd Party". This will apply retroactively to any automated captions already provided by vendors.

The following bug has been resolved:

The Content Retention settings page failed to load and was completely inaccessible because the page tried to render before its retention configuration data had loaded.

Release 2026-09-04 v17.7.0

Brianna Parker · September 10

September 10th, 2026

This update will be applied after business hours today, Thursday, September 10th.

The following feature has been improved:

When using the "+ Add Folder" option to add a new subfolder, the full folder creation window now opens. This lets you set sharing permissions instantly, rather than adjusting them manually after creating the subfolder.

The following bug has been resolved:

Fixed an issue where MS Teams recordings could take hours to be imported when a large number of meetings were recorded in a short period of time. All pending recordings are now queued as soon as they're available (up to the existing per-cycle limit).

Release 2026-09-10 v17.8.0

Brianna Parker · September 15

September 17th, 2026

This update will be applied after business hours on Thursday, September 17th.

The following feature has been improved:

When filtering a folder or results by date, you can now manually enter dates in addition to selecting dates on the calendar.

The following bugs have been resolved:

Users can now order captions from third-party providers (e.g., 3Play Media, Verbit) while ASR is still processing on that video. Previously, the entire transcription UI was disabled during ASR processing, which incorrectly prevented all caption requests.
The "Order Translation" option for videos now accurately states that no translation services are configured when applicable. Previously, it defaulted to a generic message saying that no caption credits are available when translation services were not yet configured.
The "Open Panopto" button and "Click here for other download options" link in the Create menu's Panopto for Mac section are now keyboard accessible. Screen readers also announce each element's role and name.

Release 2026-09-16 v17.9.0

Sanimar Kaur · September 22

September 22th, 2026

This update will be applied after business hours on Thursday, September 23th.

Product Additions: New Language
We’ve added Greek as an available language for your Panopto site. It can be enabled at a folder or site level:

Folder Level: In the Folder's settings menu, on the Settings tab, change the Content Language to your desired language.
Site Level: Contact the Panopto Support Team to change your site's default language.

Greek will be available for ASR captions, and searching will yield results from both ASR captions and on-screen text (OCR). Any existing captions can also be translated into Greek, just like any other translation service. Our support article for using multiple languages for captions can be reviewed here.

Product Improvements

Create Playlist and Create Folder dialogs now announce their name to screen readers on open, so users immediately know what dialog they're in. (WCAG Reference: 4.1.2)

Release 2026-09-23 v17.10.0

Brianna Parker · October 1

September 30th, 2026

This update was applied after business hours on Wednesday, September 30th, for the AU, AP, and JP regions. EU, CA, and NA will be released after business hours today, Thursday, October 1st.

https://corp.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=f8e02c8d-41dc-49bf-8ca3-b4d60117d74b

The following new features have been added:

AI Search

With AI Search, you can now ask questions in plain language and get instant, AI-powered answers drawn from your organization's folders, sessions, and transcripts.

To use AI Search, an Admin must first enable the feature, and you'll need to purchase AI Credits. AI Credits are consumed anytime AI Search is used on your site, with the cost being tied to the complexity of the search. You can track AI Credits on your License Plan page.

By default, all users will have access to AI Search once you enable it. However, if you want to limit usage to select users, we've included an optional setting in the AI site settings and a new role: AI Search User. If this setting is enabled, only users with the AI Search User role will be able to see and use AI Search.

For more information about AI Search, please see Learn About AI Search.

Panopto Folio

Panopto Folio turns your course videos into something students can actually study from, not just watch. Students pick the videos they need, pull them into a Study Set, and Folio can generate flashcards, quizzes, mind maps, and notes straight from that content. An AI Tutor is even on hand to answer questions and check understanding along the way. It's everything a student needs to review, practice, and see what's actually sticking, without ever leaving their coursework.

In Folio, students can:

Easily review all content. Folio analyzes all content added to a folio and generates summaries and key points. These touchpoints highlight the core concepts in the material, giving students a clear starting point for review and a guide to what's worth studying more deeply.
Generate personalized study aids. Flashcards, quizzes, and mind maps specific to their chosen material can be created automatically, allowing students to target their weak points while studying.
Narrow or expand their study material. When creating learning material or reviewing content, students can choose from a single video to the entire contents of their Folio, and everything in between.
Chat with an AI Tutor. Each Folio has its own AI chat that can access all material added to that Folio. With the AI Tutor, students can ask questions about the content or use it for a live quizzing session with immediate, actionable feedback.

This premium add-on integrates directly with your Moodle and/or Canvas integrations and is where students will be able to access their personal Folio. Alternatively, you can connect Folio to your SSO integration to grant access to a wider audience.

For more information about Folio, please see Learn About Panopto Folio and How to Add Folio to an LMS or SSO.

MCP Connections with Claude and ChatGPT

You can now connect your Panopto organization directly with Claude and/or ChatGPT via MCP server connections. This allows users with an Anthropic and/or OpenAI account with your organization to ask plain language questions about the content available to them in your Panopto site.

MCP connections are read-only, and each user's Panopto account is verified to ensure that they only have access to the content they're supposed to.

For more information about connecting your Panopto site with these platforms, please see How to Connect Panopto to Claude and ChatGPT.

Release 2026-09-30 v17.11.0