Welcome to the Panopto Community

Please note: All new registrants to the Panopto Community Forum must be approved by a forum moderator or admin. As such, if you navigate to a feature that is members-only, you may receive an error page if your registration has not yet been approved. We apologize for any inconvenience and are approving new members as quickly as possible.

I can no longer access my videos stats. "There was an error loading the requested data"

I used to be able to check the stats few days ago. And recently, I am getting the following message "There was an error loading the requested data". Any help would be greatly appreciated.


Answers

  • Cait McCabeCait McCabe Administrator

    Hi Jimmy,

    Thanks so much for letting us know about this issue. I spoke with another member of my team, and we believe the best course of action is to connect with our Support team. I have reached out to the Panopto administrator at your University regarding this matter, please keep an eye out for an email soon.

    Best wishes,

    Cait

Sign In or Register to comment.