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I can no longer access my videos stats. "There was an error loading the requested data"

Jimmy RomanosJimmy Romanos Tyro
in General Q&A

I used to be able to check the stats few days ago. And recently, I am getting the following message "There was an error loading the requested data". Any help would be greatly appreciated.

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Answers

  • Caitlin McCabeCaitlin McCabe Administrator

    Hi Jimmy,

    Thanks so much for letting us know about this issue. I spoke with another member of my team, and we believe the best course of action is to connect with our Support team. I have reached out to the Panopto administrator at your University regarding this matter, please keep an eye out for an email soon.

    Best wishes,

    Cait

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