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Playback issues in Capture when switching screens

I recorded a lecture in Capture and switched back and forth between two screens several times. On playback, I have found that the video glitches and buffers indefinitely. The second screen (selected application) appears briefly and then reverts to the original screen before the playback begins to buffer. The alternate screen appears at the bottom of the window and has an elapsed time displayed on it. What am I doing wrong?

Answers

  • Cait McCabeCait McCabe Administrator

    Hi Hayley,

    This would be an issue that I'd like to connect with your local Panopto administrator and our Support team about, if necessary. If you are still having this issue, please let me know which organization you are a part of, so I can make this connection.

    Best wishes,

    Cait

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