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Identity Consolidation

Alex CoxAlex Cox Tyro
in Product Questions

Hi,

I was reading through the documentation about identity consolidation and it mentions to contact support before I turn this on, however, I don't seem to be able to contact support through my account.

Is there anything I need to know about before consolidating users? We are currently in the process of migrating our Identity Provider, most users do not have an account with the new one yet as I would like to make sure their permissions are ready before changing over.

Thanks,

Alex

Answers

  • Caitlin McCabeCaitlin McCabe Administrator

    Hi Alex,

    I've gone ahead and submitted a ticket to our Support team about this request, as well as notified your Panopto administrator. Keep an eye out for correspondence!

    Best wishes,

    Cait

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