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Cannot select audio option: multiple errors

I am having the issues with the latest version of Panopto we recently just started to put webcams in our classroom due to Covid-19 and in our test we did not have any issues now that semester is starting these errors are popping up. Our work around is using the beta web version which is not ideal. We are on an Organization account. hpu.hosted.panopto.com with signin with blackboard linked to SSO. This is on multiple computers.


Thanks,

Kristopher "Topher" Schlund

Hawaii Pacific University

Information Technology Technical Analyst II

Answers

  • Cait McCabeCait McCabe Administrator

    Hi Topher,

    This would definitely be an issue for our Support team to take a look at. To expedite this matter, I'll submit a Support ticket on your behalf and make your local Panopto administrator aware of this, as well. Please keep an eye out for correspondence from our Support team regarding this issue.

    If you have any additional questions, please feel free to ask - we're always happy to help!

    Best wishes,

    Cait

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