Welcome to the Panopto Community

Virus?

Olivia SandquistOlivia Sandquist Tyro
in General Q&A

My MAC is showing that there is a user "panopto_upload" logged into my mac.

  • I don't believe that I still have the panopto installed
  • I can't switch to that user as it requires a password
  • when I search users on the MAC, that user doesn't exist
  • I have Googled this situation and nothing comes up

Has anyone ever seen this before?

Answers

  • Caitlin McCabeCaitlin McCabe Administrator

    Hi Olivia,

    This definitely sounds like an issue for our Support team. I'll also reach out to your university's Panopto administrator to keep them in the loop - keep an eye out for an email regarding this matter.

    Best wishes,

    Cait

  • Laura CarrasquillaLaura Carrasquilla Tyro

    I have this problem too. Did you get it fixed?

Sign In or Register to comment.