Please note: All new registrants to the Panopto Community Forum must be approved by a forum moderator or admin. As such, if you navigate to a feature that is members-only, you may receive an error page if your registration has not yet been approved. We apologize for any inconvenience and are approving new members as quickly as possible.
Options
Blank Videos when embedding in Canvas
Will Carpenter
Tyro
in Canvas
Hello,
Having issues where videos are appearing blank when embedding into Canvas. The audio can be heard. Any help would be appreciated.
Tagged:
0
Best Answer
-
Options
Caitlin McCabe
Administrator
Hi Will,
This would be a matter for our Support team. I can reach out to your local Panopto administrator and our Support team on your behalf in order to get a ticket started. But first, are you able to send me one of the videos you are having issues with, so that I can reference it in my message to them?
Thanks,
Cait
5