Subfolder Tag Search Not Working

Ian McKiernan · September 2022

Hi -

We recently noticed that searching for tags with the "Search Subfolders" box checked is not working properly. Searching for "#Tag" is returning noting but searching for "tag:Tag in Folder" works within the parent folder we are trying to search.

Is it possible that the recent update to the search functionality impacted this? Is this something that can be addressed?

Thanks!

Sergio Santamaria · September 2022

I second Ian's comment — this has caused pain points for us that we can hopefully resolve ASAP.

Kathryn · October 2022

@Ian McKiernan Looks like this may have been resolved with the service update on 10/6. From the notes:

"Fixed an issue where video search did not return results when the query included the pound sign."

Thanks for pointing this out!

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Subfolder Tag Search Not Working

Answers