Server Application Authentication
in API
I've developed a server application which authenticates to the API and retrieves JSON metadata on folders and sessions. This works fine on my local machine in development, but when I publish the feature to our QA server, the authentication returns this instead of the access token I get locally: {:Message=>"Authorization has been denied for this request."} .
We'd rather not use a client based server application as this is a simple showcase of videos with no other functionality. It simply retrieves the metadata (GET only) then parses the video IDs to embed in the page. Is there something else I can do to make this work as a server application?
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Answers
Hi,
I think we will need more information for this issue, could you or your support contact please open a support ticket at support.panopto.com?
Thanks,
Joe Malmsten
Thanks Joe, I don't see a way to open a ticket on that page.
Hi,
Please contact your POC and have them open a support ticket, they should be able to open tickets.
Thanks,
Joe