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How to stop API throttling (Error 429) when getting session viewers through API?

Jeremy LopezJeremy Lopez Tyro
in API
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This is from the sample. py file provided in the repository that I modified.

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While this is from the panopto_sessions.py file.

So I used the panopto-api-python-examples repository in github and it allowed me to view the session details as successfully. However, when I try to make it display the session viewers through the GET /api/v1/sessions/{id}/viewers API as shown in the images above. Error 429 is encountered as there is supposedly too many requests. Is there a work around for this?  

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Answers

  • Charles BarbourCharles Barbour Superstar

    Following...

  • Joe MalmstenJoe Malmsten Panopto Employee

    Hi,


    The Public REST API has a limit on how many calls can be made per second/minute/hour so I would suggest limiting your polling to 1 api request per second and see if your error goes away.


    Thanks,

    Joe Malmsten

  • Jeremy LopezJeremy Lopez Tyro

    I'm sorry I'm completely new to this so I searched for a way to limit the api requests and I used this method and changed the calls and rate_limit to 1 but it does not return any values. Are there other ways to limit the polling/api requests?

    image.png


  • Joe MalmstenJoe Malmsten Panopto Employee
    edited December 2022

    Hi,


    You could probably do something like add 'import time' at the top of your file and then time.sleep(1) inside of your while loop.


    Thanks,

    Joe Malmsten

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