Why does Panopto show videos in the LMS Ilias in a Playlist although they are not added to Playlist
Sonja Bühler
Tyro
in API
We´re using the LMS Ilias and the Playlist-feature was turned off site wide. If we changed the settings of a video or a whole folder from "Inherited - Only specific people and groups" to "Public - Anyone can find and access" the video appears double in the LMS and one of this is shown like a playlist and doesn't work.
The method is "getPlaylistsOfFolder" and it sends following API-request: "get('/Panopto/api/v1/folders' . '$folder_id . '/playlists')".
It seems like the public videos were recognized and produce a return value even though the videos have never been part of a playlist.
0
Answers
Hi,
I think to look into this issue we would need more information and we will need to take a deeper look at this.
Could you please have your POC make a support ticket at support.panopto.com so we can provide you better assistance.
Thanks,
Joe Malmsten
@Sonia Bühler Please message @Caitlin McCabe if you need assistance opening a support ticket with our team.
Hi,
we already have a support ticket 00863229. I made a note on the ticket accordingly.
Best
Evelin