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Audio Cutting Out of Video

Hello,


I have recorded two videos on separate occasions and the audio keeps cutting out, at 2:24 and 1:37 in these two videos in Google Chrome. If I play the video in Safari the audio does not cut out. How can I prevent the audio from cutting out in Google Chrome?

Answers

  • Caitlin McCabeCaitlin McCabe Administrator

    Hi @Chelsea Warrell,

    This sounds like something our Support team should investigate. To expedite this matter and make things easier for you, I'll submit a Support ticket on your behalf and make your local Panopto administrator aware of this.

    If you have any additional questions, please feel free to ask - we're always happy to help!

    Best wishes,

    Cait

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