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Partial Video is embedded in Canvas

So I'm embedding a video that is 81 minutes long, but when I embedd the video in a Canvas Page, only 31 minutes is playable. The video stops at 31 minutes. But if I access video from the link or view it on the cloud, I can watch the full 81 minutes.


Any help would be appreciated.

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Answers

  • Caitlin McCabeCaitlin McCabe Administrator

    Hi Will,

    This would be a matter for Panopto's Support team. To expedite this matter, and make things easier for you, I will submit a Support ticket on your behalf and notify your local Panopto administrator. Please keep an eye out for correspondence regarding this matter.

    Best wishes,

    Cait

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