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• Patrick Phillips Tyro

  April 8

  ⚠️ Visibility Issue with Panopto Folder Sharing

  We had a case today where an academic noticed that videos they hadn’t shared were appearing in the ‘Everything’ folder — visible to anyone accessing their public video link. On investigation, we found that this was happening because the parent folder in which their video was stored had been set to Public (Public).

  🧭 What happened:

  • The academic shared a single Panopto video link with someone outside the university.
  • That person clicked the link and was then able to browse the ‘Everything’ folder.
  • This folder contained videos from other staff — unrelated to the original video.

  🔍 Why it happened:

  The parent folder of the videos in the 'everything' section was set to Public (Public). That setting makes any video inside visible to anyone with any public organisation Panopto link, even if the video itself wasn’t shared intentionally.

  ✅ How we fixed it:

  We changed the folder setting from Public (Public) to Public (Unlisted).

  Now:

  • Videos are only visible via direct links.
  • They no longer appear in search results or the ‘Everything’ folder.
  • You can still share them externally — but each video must be shared individually.

  🔑 Key difference:

  Setting	Who can see it	Searchable?	Appears in ‘Everything’?
  Public (Public)	Anyone with any public organisation link	Yes	Yes
  Public (Unlisted)	Anyone with the direct link	No	No

  💡 Tip:

  Always check your folder settings, and share videos individually. Avoid using Public (Public) unless you’re publishing truly open access content.

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