Welcome to the Panopto Community

Please note: All new registrants to the Panopto Community Forum must be approved by a forum moderator or admin. As such, if you navigate to a feature that is members-only, you may receive an error page if your registration has not yet been approved. We apologize for any inconvenience and are approving new members as quickly as possible.

macOS Big Sur and Panopto

Cidália BotelhoCidália Botelho
in Use Cases

I upgraded my macbook to macOS Big Sur, now I can't use Panopto, I get the message "Value is nil:

 self.primary.captureGraph = ", can you help me?

Best Answer

  • Caitlin McCabeCaitlin McCabe Administrator
    Answer ✓

    Hi @Cidália Botelho,

    This would be an issue for our Support team to take a look at. To expedite this and make things easier for you, I will submit a support ticket on your behalf and make your local Panopto administrator aware. Please keep an eye out for correspondence from our team.

    In the meantime, I recommend using Panopto Capture as a workaround for recording: How to Create a Video using Panopto Capture. If you have any additional questions, please let us know - we're always happy to help!

    Best wishes,

    Cait

Answers

Sign In or Register to comment.