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macOS Big Sur and Panopto

Cidália BotelhoCidália Botelho
in Use Cases

I upgraded my macbook to macOS Big Sur, now I can't use Panopto, I get the message "Value is nil:

 self.primary.captureGraph = ", can you help me?

Best Answer

  • Caitlin McCabeCaitlin McCabe Administrator
    Answer ✓

    Hi @Cidália Botelho,

    This would be an issue for our Support team to take a look at. To expedite this and make things easier for you, I will submit a support ticket on your behalf and make your local Panopto administrator aware. Please keep an eye out for correspondence from our team.

    In the meantime, I recommend using Panopto Capture as a workaround for recording: How to Create a Video using Panopto Capture. If you have any additional questions, please let us know - we're always happy to help!

    Best wishes,

    Cait

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