can't contact support as Panopto pro user
I can't contact support for a few reasons. One, though I can login with my Google email, I can't login with my same email account and when I ask for new password, i get an error message saying i am locked out and can't get a password. it says try again in 15 minutes which i did, but still can't get a password. and i can't get to support with my google account/email. i am thus stuck. i have many problems to be solved but without being able to contact support by email and no phone, i'm stuck.