Captioning style issue, & cannot access Panopto Quick Support
I've been having an issue where I am able to edit the captioning style in panopto, but the embedded video on the course page just shows the default caption style settings (I have tried changing things, getting a new link, etc). I could only find guides on how to change the caption settings in that editing screen, which I've done, but no report on why it might not be reflected in the embedded video.
When I came here to try and access the quick support, it loads up a page continually stuck on 'Loading TeamViewer now...' and asks me to download Team Viewer, which I've done and is open, and it does this on both Chrome and Microsoft Edge. So I cannot get Panopto support for my above problem either.
If any of you can help me with either of these problems, or tell me what I might be doing incorrectly, that'd be wonderful.
Thank you so much, and I hope you and your loved ones are safe and healthy!