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Sudden problems recording a screencast with video inset using Panopto Capture Beta on a Chromebook
Sara Beam
Tyro
Hi, all. This spring and summer I was able to record many screencasts with inset video using Panopto Capture Beta on my Chromebook, but suddenly (starting Friday, a week ago today) the tool is no longer working. I've tried everything I can think of, but every time something goes haywire-- the screencast freezes 3 seconds in and only audio is recorded, for example. Please advise.
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Answers
Hi Sara,
We're aware of an ongoing issue with Panopto Capture (beta) on Chrome. I'm not sure if you've seen Justin's post, but it includes some workarounds: Panopto Capture users unable to record Audio + Screen with Google Chrome.
We will also update the post once the issue is resolved. Thank you so much for your patience while this is worked on - if you have any additional questions, please feel free to ask. We're always happy to help!
Best wishes,
Cait
Thank you, Cait! I'll stay tuned...